LAGOS – 34 Ire-Akari Estate Road Isaga Tedo, Lagos State, Nigeria.
+2348066109886

Customer Service Representative Needed at Binance Africa

Binance

Binance Africa

Binance is a cryptocurrency exchange which is the largest exchange in the world in terms of daily trading volume of cryptocurrencies. It was founded in 2017 and is registered in the Cayman Islands. Binance was founded by Changpeng Zhao, a developer who had previously created high frequency trading software.

Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money for people around the world.

Binance Africa is recruiting into a vacant position.

Apply now for the position of Customer Service Representative at Binance Africa. All Interested candidates are advised to go through available position carefully and submit their applications appropriately before the deadline.

Job Specifications:

  • Full Time
  • Required Qualifications: BA/BSC/HND
  • Location: Lagos | Nigeria.
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Job Description:

  • Handle high amounts of live chat and incoming emails
  • Identify and evaluate customers’ needs to deliver satisfaction
  • Provide accurate, valid and comprehensive information
  • Manage complaints, provide proper solutions and options within the time limits; follow up to secure resolution
  • Follow communication procedures, guidelines, and policies
  • Go the extra mile to engage customers

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WhatsApp: +(234)-806-610-9886

Qualifications and Requirements:

  • 1+ years experience of proven customer facing experience or experience as a customer service representative
  • Strong ability in using IT for professional use and can handle somewhat technical queries from customers
  • Exceptional written communication skill and a good listener
  • Ability to multi-task, prioritize, and control time effectively
  • Knowledge of the cryptocurrency/blockchain field is a big plus
  • Multi-lingual capability is a big plus
  • Fluent in English and French
  • Willing to work weekends and irregular hours which will include night shifts

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Working at Binance

  • Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry
  • Fast moving, challenging and unique business problems
  • International work environment and flat organisation
  • Great career development opportunities in a growing company
  • Possibility for relocation and international transfers mid-career
  • Competitive salary
  • Flexible working hours, Casual work attire

Qualified and interested candidate should Apply by Clicking the Button below.

Deadline: Not Specified